I think I have a lot of pet peeves. I try not to manifest or complain about them a lot, because usually they have to do with the way other people act and how that differs from they way I think they should act. I don't want to come off as a Judgy McJudgerson because, guess what?, judgmental people are one of my pet peeves. It's a paradox that I have to live with.
Anyway, I reserve the right to complain on this blog, so I'd just like to share a few of my main pet peeves that I happened to experience today.
File this one under: Things That Don't Make Sense
A little background. Here in Chile, when you want to cash a check, you can go to any bank that issued that check, and with the proper ID, they give you cash. In the case of having a check from Banco de Chile, BCI or Banco Security (and maybe a couple others I'm forgetting) you can cash them at ServiPag, which is a place you can go and pay all of your bills. Instead of trapising around Santiago and going to the electricity company, phone company, cable company, etc., you can just go to ServiPag.
Anyway, so the issue here is the definition of proper ID. In the past, B.C. (Before Carné, the Chilean ID card) I used to go to Banco Santander, and with my passport, cash my checks from the Institute. Then I got my carné, and did the same thing, but with my carné. Then I got direct deposit and a bank account and my life got way easier. However, I still have private students that pay me with checks, but I occasionally have to cash a check, usually at ServiPag, using my carné. In May, my carné expired. I still cashed checks after that. One time I used my passport. One time I used my expired carné. However, my visa is finally ready and therefor now I can renew my carné. Today I went and did the trifecta: got my visa, registered it, and went to renew my carné, all in one day, which is quite a feat. However, your carné takes about two weeks to be ready. In the meantime they give you a peice of paper, called a comprobante, which (according to the Registro Civil) serves as your carné for the two weeks you are waiting.
So today I went to cash a check at ServiPag. I had three forms of ID: my old, expired carné, my passport and my comprobante. I asked the lady which form of ID she preferred. She promptly told me that none of them worked. This doesn't make sense, because:
1. I've cashed checks before, both with my passport and expired carné, though maybe the time I used my expired carné the person didn't notice it was expired. And...
2. How is anyone supposed to be able to cash checks if their carné isn't ready yet?? I asked the woman. She said it was impossible, unless the check is "left open". (This is another crazy thing about checks in Chile. Unless you cross out the words "o al portador" or draw some sort of fancy lines on the check, it's basically like writing a blank check).
I tried to explain to her how all of this doesn't make any sense. I'm sure a lot of Chileans can't afford to go two weeks without cashing a check, but I realized it wasn't her fault that this silly rule exists (if it even does, I'm half convinced she was mistaken). In the end, she cashed the check, but in her name instead of mine. I got the money. However, in the process, she committed the second carinal sin in the Bible of Abby.
Acá in Chile...
"Here in Chile," the ServiPag lady told me, "We use our passports to travel, not to cash checks."
GAHHHH! There is nothing I hate more than being treated like I'm a tourist, or like I don't know how things work. Granted, there are times I don't know how things work, and I'm actually very self-concious about this. I like to know the system. And due to my powers of observation, I actually can figure things out pretty quickly.
But this ServiPag lady was out to get me. First, the not making sense, then the telling me how things are. I mean seriously, did she think I didn't know that we use passports to travel? DUH.
Which leads into point number three...
Trying to cheat the system
I understand that there are people who honestly don't know how something works. For example, getting a visa or doing some other sort of errand at Extranjeria can be quite confusing at times. However, there are pretty clear instructions prominently posted. For example, on the third floor, it says that everyone must have a passport. If you don't have a passport in your hand, they won't give you a number. In addition to the posted signs, there was even a man telling us that this morning. Yet, despite this, the guy in front of me presented his carné and proceeded to argue with the man giving out numbers when he refused to give him one.
Then, after you get a number, you go and wait for your number to be called. Taking a number happens a lot in Chile, from Extranjeria to the pharmacy. However, in the time I was waiting (which wasn't long, I was number 9), THREE people marched up to the desk WAY before their numbers were called.
Then, speaking of pharmacies, I went to a pharmacy this afternoon to buy some hand cream. At the pharmacies, you can only pick out certain items yourself, namly non-medical items such as shampoo, toothpaste or hand cream. If you need Tylenol or ibuprophen or a prescription, you have to take a number and ask the pharmacist for it. When you go to pay for your hand cream, or other purchases that you picked out yourself, you also have to take a number to pay. Today, I had 89. They were on 86. So I waited patiently until they got to 89. Just as I was about to walk up to the counter, an old lady barges ahead of me and goes, "I have 90! I have number 90!" I calmly said, "Excuse me, ma'am, but I have 89." But she didn't budge. I told the pharmacist I had 89. The pharmacist politely asked her to move out of the way. She repeated "But I have 90!"
Then I ripped my hair out and banged my head against the nearest display case.
Well, not really. Finally she moved when the other pharmacist called her number.
Then, I swear, not five minutes later, I went to Castaño, where you don't have to take a number, but you do have to wait in line to pay for your items. I was paying when another old lady came into the store and marched right up to the cash register where the cashier was getting me my change. "I want two boxes of sopaipillas," the woman announced, and planted herself firmly in front of me, practically on top of my purchases. "I'll be right with you, ma'am," the cashier told her as she finished getting my change. Then the woman sighed and started tapping the box of sopaipillas against the counter. And when I said "permiso" to try to squeeze by her, she moved approximately 1/2 centimeter.
Anyway, I probably should just chill out and not let these things bother me so much. However, when they happen one after the other all day long, it's hard for me to ignore.
10 comments:
Es sólo una teoría, pero creo que tal vez el problema del cheque no era tu carnet ni el pasaporte o comprobante, sino que el cheque no estaba completamente escrito. El cheque debe llevar el nombre de quien lo cobra, a menos que esté abierto totalmente, y en el caso que describes, probablemente lo que pasaba es que la señora de Servipag no puede manipular (ningún funcionario debe hacerlo, se supone)el cheque. Lo que hacía falta era escribir tu nombre completo en la línea, y al reverso tu número de carnet, y luego firmarlo, entregando tu carnet junto a el a la señora.
En realidad puede que me equivoque y sea que la señora estaba loca, pero es la única explicación que se me ocurre.
Las otras situaciones curiosamente involucran a viejitas, así que tal vez hayan más situaciones molestas similares relacionadas con ellas xD.
Es muy frustrante en todo caso cuando algo es evidente y simple y aún así no te quieren atender; hoy fui por un pasaje de bus comprado por internet en tur bus, como no llevé mi carnet, no me lo quisieron pasar, aunque llevé el mail de recibo impreso, y llevaba mi carnet de la universidad, que tiene foto y mi número impresos. Tuve que volver más tarde con mi carnet. También era una viejita la que me atendió xD.
Don't chill out, just start pushing around old ladies--they can't keep using their age as an excuse to be rude ;-)
I can't wait to be pissed off on a daily basis--haha
Seriously, I can't wait to be able to act like a total B in public every day and have it be ok. :)
Ohhh....those old Chilean ladies....how they bother me so!!! I can't tell you the number of times I've been bullies by those old ladies! And if you do anything about it or try to stand up for yourself, YOU come across as the bad guy! I mean I partially understand when I see some poor old ladies of 80 plus years who can barely walk. I understand that Santiago is a tough place for them. BUt when I see old people who can walk about just like you and I with no problems, especailly those who are merely in their 50s or 60s, I just get infuriated when they try to take advantage of the younger people! It happens everyday, all the time!
Acá in Chile...I want to bitch slap the woman who said that. I get that Marmo wants to find a logical explanation to why you went through all that yesterday but 9 times out of 10 the fact of the matter is that when stuff like this happens, there IS NO logical explanation. People are just rude, inconsiderate or dumb.
Not that we don't have our moments either. But usually there is no logical explanation for those moments too.
ughhhhh, just reading this frustrates me. i agree with Annje. Nothing will change unless we push those old ladies around! fight the power!
oh, and the check thing. i think she was just being a jerk. stuff like that happens to me all the time, but at western union. one time the guy told me that my mom messed up the spelling of my name, not him. HAHHHH, seriously??? My MOTHER, the woman who GAVE me that name doesn't know how to spell it? I'm pretty sure YOU'RE the one that can't handle Shea (SHAYA)
Ahhhh burro-cracia and old ladies! Two biggies in the same post!
I think they invented the take a number system to try and get the old ladies to behave themselves, but as we can plainly see--it has its flaws...
So I'm starting to look at it like this... there are certain advantages built into the system, and you just have to wait your turn and earn them. Ex: pregnant women get to go to the front of the line, to park wherever and sit whenever they want. And old ladies have spent their entire lives bitching about the old ladies who went before them and now that THEY are old, they're enjoying their golden moment... Kinda makes sense when you look at it that way doesn't it? (haha- I mean, get pregnant or get old--then you can do whatever you want... except maybe cash your checks at Servipag!)
Marmo: Buena teoria, pero no creo. Lo que pasa es que mi estudiante siempre me da un cheque sin completar el nombre. Yo mismo pongo mi nombre completo, firmo el cheque travesado y despues coloco mi RUT atras,y lo entrego con mi carnet. Lo he hecho por lo menos unos 50 veces en mi vida. Y siempre me ha funcionado. Asi que creo que en este caso, la senora estaba loca porque el comprobante de carnet tiene que servir igual como el carnet durante las dos semanas que estan procesando el papeleo.
Annje: Yes, something to look forward to!! Ha.
Heather: Also, something to look forward to! Welcome to Chile. Haha. Hey you get here soon, yes?? I'm going to your future home tomorrow, I'm sure I'll get the 411.
Lou: My thoughts exactly! I have sympathy for the REALLY old ones, but sometimes when a 50-something plants herself in the "tercer edad" line somewhere, I feel like tapping her on the shoulder and making her get in the regular line with everyone else. I feel bad because probably the majority of viejitas are nice, charming women, but the bad seeds give them all a bad name!
Andrea: Yes, as soon as she spoke those words my heart started pounding and I got all riled up. I told a friend this story and she was like "Yeah, well Aca en Chile...SUCKS" hahahaha. (Those aren't my feelings at all (well only on very few occasions) but it summed up the sentiment well).
Isabel: HAHA. That's so something I would expect someone to say too, which I guess is the saddest part. As if your own mother spelled your name wrong! Gah. And yeah, pretty sure she was just jerking the gringuita around. I feel like going back there and complaining, but it's not my normal ServiPag so I probably won't.
Margaret: Hahah, that's a good perspective. I have to admit one time I was running REALLY late and wearing MANY layers of clothing, and the guard at the bank mistook me for being pregnant and I didn't correct him when he put me at the front of the line. Haha, not my finest moment (in more ways than one!).
Abby:
When doing a "tramite" in Chile, never appear not to know what you are doing or what you need (unless you really do not known; in whioch case you have to be super nice and polite).
It sounds crazy, but you should have not asked the lady what form of id she wanted; you should have given her one and with your check to be cashed. If she said something, you should have responded, matter-of-factly that what you gave her was id enough because eithre the passport is your id in Chile or because the comprobante is sufficient pursuant to Registro Civil regulations.
For some reason, showing doubt triggers the "I want to go on a power trip" instinct in Chileans and will make your life harder.
Keep it in mind for next time.
Ignacio
Ignacio: I think you're absolutely right. I think that's probably why I could use my expired carnet without anyone saying anything. And when I used my passport once at Banco Estado, it was obvious that the woman was a bit confused, but just looked puzzled and cashed the check with no questions asked. I've learned my lesson. Never again will I give the people at ServiPag an option!!!
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